All of our orders are processed and shipped within 48 hours after you place your order (excluding weekends).
Friday, Saturday and Sunday orders will therefore be shipped on the following Tuesday.
The package will be delivered within 48 to 72 hours after shipment.
Delivery is provided by So’Colissimo (La Poste service or partners).
You can track the status of your order at any time: as soon as your order is shipped, you will receive an email containing the tracking number of your package.
Shipping costs are free for all orders delivered in Metropolitan France, Monaco.
For all European country, shipping costs are 14€.
For all other worldwide destinations, shipping costs are 29€.
Return shipping costs are offered if the products are returned from Metropolitan France, Monaco, Corsica, Italy, Switzerland, Spain, Germany, Belgium, Luxembourg and Netherlands, within 30 days after reception (date as per postmark).
Returns fees are country-specific for destinations not listed above.
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Products must be returned new, labelled and in their initial package, within 30 days
If you do not receive your package, please contact our Customer Service at firstname.lastname@example.org. Our team is at your disposal to find a solution.